Effective Date: January 27, 2025 Last Updated: July 28, 2026
Fuerte LLC ("Fuerte," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use and share it, how long we keep it, and the choices you have. By creating an account or using the Fuerte platform (the "Service"), you agree to this Privacy Policy.
1. What Information We Collect
Personal Information: Full name · Email address · Phone number · Job title, specialty, and company name · Practice name · Product or drug represented · Profile photo (optional) Device and Usage Information: Device type, OS, and app version · Location (if enabled) · IP address · App interactions · Login method (Google, Apple, etc.) Communication & Messaging: Encrypted messages and scheduled meeting data · Consent-based SMS communications
2. How We Collect It
When you register or complete your profile · when you use our app (automatically) · when you contact us or network · when you opt in to SMS/text.
3. Why We Collect Your Information
A. App Functionality & Networking — connections, recommendations, scheduling. B. SMS Messaging & Notifications — transactional alerts, limited promotions. Message frequency may vary. Reply STOP to opt out or HELP for assistance. C. Platform Growth & Marketing — we may use profile info (name, image, title, company, practice, product/drug, specialty) in widgets, digital/print marketing, and educational content. We do not sell personal profile images or professional info to third parties for unrelated commercial use. D. Security & Compliance — prevent unauthorized access, monitor fraud, meet legal obligations (GDPR, CCPA).
4. How We Share Your Information
We do not sell your data. We may share only: with other users (limited profile info), with trusted vendors (hosting/analytics/security), or if required by law / in a business acquisition. SMS data (number and consent status) is never shared with third parties for their own marketing.
5. Data Retention
We retain personal information only as long as necessary to provide the Service. Account info is kept while your account is active. On deletion request, we delete or de-identify within 30 days (except where retention is legally required or needed to resolve disputes, prevent fraud, or enforce agreements). Backup copies are removed within 90 days. SMS consent records are retained only as long as compliance requires. To request deletion, contact support@fuerteapp.com.
6. Your Rights
Access, update, or delete your data · opt out of marketing · withdraw SMS consent by replying STOP. To exercise these rights, contact support@fuerteapp.com.
7. Security
We use secure authentication, encryption, and access controls. No method of transmission or storage is completely secure.
8. HIPAA & No Medical Advice
Fuerte is not a healthcare provider and gives no medical advice. Users must not upload PHI or confidential patient data. Fuerte assumes no responsibility for HIPAA violations by users.
We may update this policy; we'll update "Last Updated" and, where appropriate, notify you in-app. Continued use constitutes acceptance.
11. Contact Us
Fuerte LLC · 3426 Whittier Blvd. · Los Angeles, CA · support@fuerteapp.com · 310-882-6661
Privacy Policy
Effective Date: January 27, 2025 Last Updated: July 28, 2026
Fuerte LLC ("Fuerte," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use and share it, how long we keep it, and the choices you have. By creating an account or using the Fuerte platform (the "Service"), you agree to this Privacy Policy.
1. What Information We Collect
Personal Information: Full name · Email address · Phone number · Job title, specialty, and company name · Practice name · Product or drug represented · Profile photo (optional) Device and Usage Information: Device type, OS, and app version · Location (if enabled) · IP address · App interactions · Login method (Google, Apple, etc.) Communication & Messaging: Encrypted messages and scheduled meeting data · Consent-based SMS communications
2. How We Collect It
When you register or complete your profile · when you use our app (automatically) · when you contact us or network · when you opt in to SMS/text.
3. Why We Collect Your Information
A. App Functionality & Networking — connections, recommendations, scheduling. B. SMS Messaging & Notifications — transactional alerts, limited promotions. Message frequency may vary. Reply STOP to opt out or HELP for assistance. C. Platform Growth & Marketing — we may use profile info (name, image, title, company, practice, product/drug, specialty) in widgets, digital/print marketing, and educational content. We do not sell personal profile images or professional info to third parties for unrelated commercial use. D. Security & Compliance — prevent unauthorized access, monitor fraud, meet legal obligations (GDPR, CCPA).
4. How We Share Your Information
We do not sell your data. We may share only: with other users (limited profile info), with trusted vendors (hosting/analytics/security), or if required by law / in a business acquisition. SMS data (number and consent status) is never shared with third parties for their own marketing.
5. Data Retention
We retain personal information only as long as necessary to provide the Service. Account info is kept while your account is active. On deletion request, we delete or de-identify within 30 days (except where retention is legally required or needed to resolve disputes, prevent fraud, or enforce agreements). Backup copies are removed within 90 days. SMS consent records are retained only as long as compliance requires. To request deletion, contact support@fuerteapp.com.
6. Your Rights
Access, update, or delete your data · opt out of marketing · withdraw SMS consent by replying STOP. To exercise these rights, contact support@fuerteapp.com.
7. Security
We use secure authentication, encryption, and access controls. No method of transmission or storage is completely secure.
8. HIPAA & No Medical Advice
Fuerte is not a healthcare provider and gives no medical advice. Users must not upload PHI or confidential patient data. Fuerte assumes no responsibility for HIPAA violations by users.
